Effective Date: 24/01/2025

At Wise Web Digital, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information:

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing and payment information

• Non-Personal Information:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

  • Referring website

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services, including creating websites, animations, and marketing campaigns.

• To process payments and manage transactions.

• To communicate with you about your projects, inquiries, or updates related to our services.

• To personalize your experience on our website.

• To send promotional emails, newsletters, or special offers (only if you have opted in).

• To comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party providers who assist us in delivering our services (e.g., payment processors, hosting providers, email platforms).

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

• Business Transfers: In the event of a merger, acquisition, or sale of Wise Web Digital, your information may be transferred as part of the business assets.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.

• Data Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations.

• Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our communications.

• Data Portability: You can request a copy of your personal data in a portable format.

To exercise your rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Analyze website traffic and usage patterns.

• Remember your preferences and settings.

• Provide personalized content and advertisements.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Email: [Insert Email Address]

• Phone: [Insert Phone Number]

• Address: [Insert Business Address]

Thank you for trusting Wise Web Digital with your digital service needs. Your privacy is our priority.